The effect and impact of evaluating college counseling center services

dc.contributorLeggett, Mark F.
dc.contributorBusby, Katie
dc.contributorKing, Margaret I.
dc.contributorCramer, Kathleen P.
dc.contributor.advisorBray, Nathaniel J.
dc.contributor.authorGuenther, B.J.
dc.contributor.otherUniversity of Alabama Tuscaloosa
dc.descriptionElectronic Thesis or Dissertationen_US
dc.description.abstractResearch evidence suggests that counseling services have a positive impact on retention efforts in higher education (Sharkin, 2004). There is also research that supports the use of evaluation of centers for administrators to justify improving services. Although research supports the contribution of college counseling centers to retention, there is need for more assessment of overall counseling center services. This study explores student perceptions of a college counseling center's services and what influences those perceptions have. Many factors influence the decisions students make concerning whether to remain in school or leave. This study used an outcome survey given to students seen at a University of Alabama Counseling Center. It was given to every Counseling Center client who had been seen for at least 3 sessions. It was given during a 4-week period in the spring semester 2011. There was a significant relationship between satisfaction and importance of counseling center services. Students who thought services were important were also satisfied with services and vice versa. Males and females did not differ in their perception of the importance of the relationship with the counselor. Freshmen, sophomores, junior, seniors, and others did not differ in their perception of the importance of relationship with the counselor. Overall, students were satisfied with counseling services at The University of Alabama.en_US
dc.format.extent180 p.
dc.publisherUniversity of Alabama Libraries
dc.relation.hasversionborn digital
dc.relation.ispartofThe University of Alabama Electronic Theses and Dissertations
dc.relation.ispartofThe University of Alabama Libraries Digital Collections
dc.rightsAll rights reserved by the author unless otherwise indicated.en_US
dc.subjectHigher education administration
dc.titleThe effect and impact of evaluating college counseling center servicesen_US
dc.typetext of Alabama. Department of Educational Leadership, Policy, and Technology Studies Education Administration University of Alabama
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