Expediting the delivery of content to library users: When to buy versus when to borrow

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Date
2020
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Abstract

If an item is not readily available in an academic library’s collection, is it quicker to buy it ordoes is make better sense to borrow it? At a public, four-year institution, Acquisitions and ILLare exploring a new relationship to improve the users’ experience. The question is determiningwhat triggers the decision to borrow versus buy an item. The exploration is born of theinstitution’s ongoing migration from a traditional to a demand driven based collections strategy.This article will elucidate how Acquisitions and ILL can work together to effectively deliverwhat users need when they need it.

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Keywords
Access, Collection development, Interlibrary loan, Monographs, Technical services, Workflow analysis
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