Expediting the delivery of content to library users: When to buy versus when to borrow
If an item is not readily available in an academic library’s collection, is it quicker to buy it ordoes is make better sense to borrow it? At a public, four-year institution, Acquisitions and ILLare exploring a new relationship to improve the users’ experience. The question is determiningwhat triggers the decision to borrow versus buy an item. The exploration is born of theinstitution’s ongoing migration from a traditional to a demand driven based collections strategy.This article will elucidate how Acquisitions and ILL can work together to effectively deliverwhat users need when they need it.