The X-factor in academic libraries: the demand for soft skills in library employees

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dc.contributor.authorDecker, Emy Nelson
dc.contributor.otherUniversity of Alabama Tuscaloosa
dc.date.accessioned2021-05-14T19:39:25Z
dc.date.available2021-05-14T19:39:25Z
dc.date.issued2020-07-17
dc.description.abstractAs the need for employees with technology skills and other expertise has increased within the contemporary academic library environment, so too has the need for employees with "soft skills." Soft skills refer to personal, learnable attributes, such as emotional intelligence, communication aptitude, persuasion facility, storytelling ability, collegiality, and even woo. While academic libraries are ever-changing, it is critical to bear in mind the importance of the human component. This article considers the need for soft skills within the contemporary academic library environment. It will draw upon successful instances of soft skills development from outside the academic library environment to synthesize new ways of enhancing library employees' soft skills.en_US
dc.format.mimetypeapplication/pdf
dc.identifier.citationDecker, E. (2020): The X-Factor in Academic Libraries: The Demand for Soft Skills in Library Employees. College & Undergraduate Libraries, Issue 1.
dc.identifier.doi10.1080/10691316.2020.1781725
dc.identifier.orcid0000-0002-4552-7274
dc.identifier.urihttp://ir.ua.edu/handle/123456789/7715
dc.languageEnglish
dc.language.isoen_US
dc.publisherRoutledge
dc.subjectSoft skills
dc.subjectemotional intelligence
dc.subjectlibrary employees
dc.subjectacademic libraries
dc.subjecttechnical skills
dc.subjectLEADERSHIP
dc.subjectDIRECTORS
dc.subjectSTUDENTS
dc.subjectInformation Science & Library Science
dc.titleThe X-factor in academic libraries: the demand for soft skills in library employeesen_US
dc.typetext
dc.typeArticle
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