Considering Empathic Leadership’s Impact on the Retention of Social Work Employees

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Date
2022
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Abstract

Retention of social workers is a common issue that affects various organizations. Retention of social workers in child welfare, social service, and other human service agencies is a serious concern. The high turnover rate of professional workers poses a major challenge to child welfare agencies and to the social work field in general. Turnover rates range from 30 to 60 percent in a typical year. According to Srinika Jayaratne and Wayne Chess (1984), “39 percent of social workers in family services and 43 percent in community mental health are likely to leave their jobs within a year of starting.” This article utilizes information derived from a comprehensive literature review to present a conceptual training model of empathic leadership to remedy the overwhelming dilemma of retaining social work employees.

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Capstone Report
Keywords
Social work employees, Employee rentention, Empathic leadership
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