Abstract:
The purpose of this research was to understand how faculty, staff, and administrators at a newly designated Hispanic Serving Institution perceived the organizational culture and organizational change process. Hispanic Serving Institutions are a quickly growing institutional type. This qualitative single-institution case study sought to understand how faculty, staff, and administrators at a HSI perceived the organizational culture and the organizational change process as a newly designated HSI. Twenty employees who were classified as faculty, staff, or administrators participated in individual interviews where they were asked to share their knowledge and understanding of the HSI designation and how they believed the designation was being perceived by individuals at the institution as well as how they believed the designation impacted the work that is being done on campus. During the data analysis process, four themes were identified: 1) Existing Diversity, 2) Awareness to Action, 3) Institutional Culture, and 4) Funding. These themes provided insight on recommendations for other institutions seeking the HSI designation as well as recommendations for future research initiatives related to HSIs and the organizational change process.