Redesigning Technical Services for the Twenty-First Century A Case Study from the University of Alabama Libraries

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Date
2020-07
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American Library Association
Abstract

The University of Alabama Libraries began a workflow analysis over a decade ago. Primarily focused on traditional technical services areas, this process has been iterative and evolved from the need to seek efficiencies to a broader change in the culture and an acceptance of an ongoing process of improvement. This paper discusses lessons learned from workflow analysis regarding acquisitions, electronic resources, and cataloging/metadata, and examines how these changes impacted the broader library and philosophies of collection development and management.

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Information Science & Library Science
Citation
Arthur, M., Jackson, M. (2020): Notes on Operations Redesigning Technical Services for the Twenty-First Century: A Case Study from the University of Alabama Libraries. Library Resources & Technical Services, 64(3). DOI: https://doi.org/10.5860/lrts.64n3.120-130